Turnhappycustomersinto5-star reviews.
One tap sends delighted customers straight to Google — while an unhappy one is quietly routed to a private form before it ever becomes a public 1-star. AI drafts every reply, so your rating climbs without the chasing.
Bean & Brew
On the plate / page
How was your visit?
One tap. No app, no login.
Amelia R.
Posted to Google · 2h ago
“Genuinely the best flat white in town — tapped the little plate on the counter and left a review in ten seconds. Lovely team.”
AI-drafted reply
Thank you, Amelia! We're thrilled you loved the flat white — see you again soon. ☕
+0.4 this quarter
- From plate to review form
- 1 tap
- On-brand reply for every review
- AI
- Destinations — Google, Facebook & more
- 5+
- Locations in one inbox
- All
The feedback funnel
Send the 5-stars public. Catch the rest privately.
Every customer is asked how it went first. Delighted ones are routed straight to Google; anyone unhappy lands on a private form that comes to you — so you fix it in the DMs, not in your public rating.
On the plate / page
How was your visit?
One tap. No app, no login.
Happy customer · 4–5★
Straight to Google
Pre-filled review form opens on Google — a public 5-star in seconds, no friction.
Unhappy customer · 1–3★
Private feedback to you
Routed to a private form that lands in your inbox — a chance to make it right before it goes public.
Why it works: you concentrate your best experiences where the world sees them, and turn a bad day into a fixed problem instead of a permanent 1-star.
Tap to review us
Hold your phone here
or scan the QR
Tap-to-review plates
A plate on the counter. A review in ten seconds.
Order NFC + QR plates that auto-link to your business. A customer taps with their phone — no app, no typing a URL — and lands exactly where you want them. Point every plate wherever it counts:
The rating that matters most
Facebook · Instagram
Social proof where you post
Multilink page
Let the customer choose
Custom URL
Booking, menu, anything
AI inbox
The AI does the writing. You just approve.
Reviews, replies and Google posts land in one AI-powered inbox. It drafts on-brand responses, writes your Google posts and tells you what needs attention — you stay in control, it does the typing.
- A
- M
- J
- S
Amelia R.
Posted to Google · 2h ago
“Genuinely the best flat white in town — tapped the little plate on the counter and left a review in ten seconds. Lovely team.”
AI-drafted reply
Thank you, Amelia! We're thrilled you loved the flat white — see you again soon. ☕
AI reply drafts
Every review gets an on-brand reply in your voice. Approve in a tap — so every customer sees you're listening.
AI Google posts
Draft and publish Google Business posts — offers, updates, news — straight from the inbox, written for you.
Activity & updates feed
A live feed of new reviews, replies and posts across every connected profile, so nothing slips through.
Smart recommendations
Computed nudges — unanswered reviews, ratings dips, quiet locations — telling you exactly what to do next.
One dashboard
Every location's reputation, in one place.
Whether it's one café or a hundred, every review, reply and rating rolls up into a single dashboard — with the analytics to prove the needle is moving.
- 01
One inbox, every location
Read, sort and reply to reviews from all your locations in a single dashboard — instead of logging into ten Google profiles.
- 02
Google Business sync
Connect each location to its Google Business Profile so plates point at the right place and details stay in sync.
- 03
Reputation analytics
Track rating trends, review volume and response rate per location — see what's working and what needs a nudge.
4.9
1,284
98%
How it works
From counter tap to a climbing rating.
- 01Place a plateSet an NFC + QR plate on the counter, table or receipt and claim it to a location.
- 02Customer tapsA tap opens your review page instantly — no app and no friction.
- 03Routed to GoogleHappy customers land on your Google form ready to leave 5 stars; unhappy ones go private.
- 04Reply with AIApprove an AI-drafted, on-brand reply to every review in seconds.
Better together
Reviews work with the rest of the platform.
Because it shares one customer profile, Reviews plugs straight into loyalty, games and automations — no integration required.
Startcollectingmore5-starreviews.
Add Reviews on its own or as part of the suite. 30-day free trial, no payment to start.