Customer Profiles

Knoweverycustomerbyname

Every scan builds a richer picture of who your customers are, how often they visit, and what keeps them coming back.

  • Full visit history
  • Smart segmentation
  • Loyalty tiers
customers / #4821

Nadia Rahman

+880 17•• ••4821

#vip#oat-milk#gulshan
48Total visits
৳21,600Total spend
2,360Stamps / points balance
  1. Loyalty14:02
  2. Reviews12.10
  3. Games+15009.10
  4. Messaging02.10
Smart segmentation1,248
BirthdayOctober 21
Average spend per visit
৳450
Rewards earned
12
Rewards redeemed
9
Days since last visit
2

Customer profiles

Unified customer data across every product

Every scan, stamp, spin, review and message attaches to one profile — the single source of truth the whole platform reads from and acts on.

Data captured automatically

Loyalty

Reviews

Games

+150

Messaging

Nadia Rahman

  • Total visits48
  • Reviews
  • Stamps / points balance2,360
  • Days since last visit2

Smart segmentation

Loyalty tier
1,248
Total visits≥ 10
3,906
Days since last visit> 30
412

One customer, one story

Watch a regular take shape.

From the first tap to VIP — every touchpoint lands on the same profile, so you always know who's walking through the door.

Nadia Rahman

Gold
Birthday
Total visits
48
Total spend
৳21,600
Stamps / points balance
2,360+150
Reviews
  1. 01Joins in one tapAdds the card to their wallet at the counter — the profile starts here.
  2. 02Keeps coming backEvery stamp records a visit, the spend and the time.
  3. 03Leaves a reviewTheir 5-star Google review is linked to the same person.
  4. 04Wins a prizeA spin win credits points straight to their balance.+150
  5. 05Levels up to GoldTiers update automatically the moment they cross a threshold.48×
  6. 06Gets a birthday treatAn automation sends a reward on exactly the right day.
01

Full visit history

Every stamp, redemption, and transaction is logged and searchable. See exactly how each customer interacts with your program.

activity / #4821
Nadia Rahman48
  1. LoyaltyTotal visits+114:02
  2. LoyaltyRewards redeemed−114:01
  3. Reviews12.10
  4. GamesStamps / points balance+15009.10
  5. Messaging✓✓02.10
  6. LoyaltyTotal visits+128.09
02

Smart segmentation

Slice your customer base by visit frequency, total spend, tier, last visit date, or any combination — then act on each segment.

segments / new
  • Total visits≥10
  • Total spend≥৳5,000
  • Loyalty tier=
  • Days since last visit≤30
1,248
32%3,906
03

Loyalty tiers

Create Bronze, Silver, Gold (or custom) tiers. Customers progress automatically based on stamps or spend.

  1. 0
  2. 500
  3. 2,000
  4. 5,000
Stamps / points balance≥ 2,000
  • Games+150
  • Loyalty+1
1,4021,0601,318126
2,360/ 5,000
04

Custom fields

Add custom data fields per business — dietary preferences, membership type, referral source, or any property that matters to you.

Nadia Rahman#48214
Preferred locationGulshan
Referral sourceQR · 04
diet#oat-milk
cup_size

Customer Profiles

Data captured automatically

  • 01
    48

    Total visits

  • 02
    ৳21,600

    Total spend

  • 03
    ৳450

    Average spend per visit

  • 04

    Loyalty tier

  • 05
    2,360

    Stamps / points balance

  • 06
    12

    Rewards earned

  • 07
    9

    Rewards redeemed

  • 08
    2

    Days since last visit

  • 09
    Mar 2024

    Join date

  • 10
    Oct 21

    Birthday

  • 11
    Gulshan

    Preferred location

  • 12
    QR · 04

    Referral source

Privacy-first by design

Customers opt in by adding the loyalty card to their wallet. No personal data is collected without explicit consent. You can export or delete all customer data at any time, and we support GDPR and CCPA data requests.

How it works

Profiles that build themselves.

  1. 01Customer joinsThey add your card to Apple or Google Wallet — no app, no sign-up form.
  2. 02Every visit is capturedStamps, spend, rewards, reviews and game plays attach to their profile automatically.
  3. 03Segments update liveFilters by visits, spend, tier or last visit stay current as customers act.
  4. 04You act on itSend a push, WhatsApp or reward to any segment — or let an automation do it.

Better together

One profile powers the whole platform.

Because every product shares the same customer record, what you learn in one place works everywhere else — no integration required.

Questions

Good questions, straight answers.

Book a demo

No. A customer joins by adding your loyalty card to Apple Wallet or Google Wallet. Their profile is created the moment they do — nothing to install, no password.

Yes. Loyalty, reviews, games, messaging and automations all read from and write to the same customer profile, so there is nothing to sync or integrate.

Send it a wallet push, WhatsApp, SMS or email campaign, grant a reward, or use it as a condition in an automation. Segments stay up to date as customers visit.

Access is role-based. You decide per user who can view, edit or export customer profiles.

Yes. Export members and activity to CSV at any time, on any view or segment, and handle GDPR and CCPA access or deletion requests from the dashboard.

Customer Profiles

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